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Using AI to build a DIY customer sentiment analysis solution

Using AI to build a DIY customer sentiment analysis solution

When it comes to data, marketers have focused primarily on the quality of the structured data in their CRM and marketing automation platforms over the past 15 years.  In my March article, I discussed why current data governance and management processes must be revisited. This time, I will maintain my focus on unstructured data by […]

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8 steps to build your account-based marketing strategy [+ recommended tools]

8 steps to build your account-based marketing strategy [+ recommended tools]

In the world of account-based marketing, you start the sales process by selling directly to your best-fit, highest-value accounts. That means wasted time trying to market to unqualified leads who aren’t the right fit for your business. You can move straight into the phases of engaging and delighting your target accounts. Talk about efficiency, right?

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