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Google Clarifies Structured Data Rules For Returns & Loyalty Programs

Google Clarifies Structured Data Rules For Returns & Loyalty Programs

Google has updated its structured data documentation to clarify how merchants should implement markup for return policies and loyalty programs. The updates aim to reduce confusion and ensure compatibility with Google Search features. Key Changes In Return Policy Markup The updated documentation clarifies that only a limited subset of return policy data is supported at

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Amplitude acquires Kraftul to improve customer feedback analysis

Amplitude acquires Kraftul to improve customer feedback analysis

Amplitude, a leading company in behavior-tracking software and digital analytics, announced it acquired Kraftful, a startup that uses AI to understand customer feedback. Amplitude hopes to now give marketers and product teams a complete picture of their customers, ultimately helping them create better products and digital experiences. While businesses are skilled at tracking users’ actions

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B2B buyers want less sales contact

B2B buyers want less sales contact

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: “How to Align Sales Engagement Strategies With B2B Buyer Preferences,” Gartner. Despite a growing preference among B2B buyers for self-service, with 61% saying they would rather avoid sales reps altogether, data from Gartner reveals a critical nuance: when buyers do engage with

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How to use AI to turn one event into a month of content

How to use AI to turn one event into a month of content

Congrats! Your team just delivered an outstanding conference. The speakers were dynamic, sponsors were happy, customers got face-to-face time with your executives and sales took home some shiny new leads. It’s your moment. You’re a star.  But wait. The valuable content you created is already gathering dust. No one planned for repurposing, no one clearly

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How to use GA4 annotations to add context and clarity to your analytics

How to use GA4 annotations to add context and clarity to your analytics

After waves of user requests, annotations are finally back in Google Analytics and GA4’s version is more useful than ever.  Whether you manage analytics for a brand, agency or client, annotations are your new best friend for bringing context to data. Use them to build a scalable strategy that makes your analytics smarter, faster and

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5 best CRMs for utilities in 2025

5 best CRMs for utilities in 2025

Water, electricity, and heat are complicated enough. Add the responsibility of regulations and customer relations, and utilities companies are set up for some complex challenges. Managing customer relationships, responding quickly to outages, integrating billing systems, and maintaining regulatory compliance — a customer relationship management system (CRM) for utilities can make these things easier.

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